Never forget the nine most important words of any family-
I love you. You are beautiful. Please forgive me. – H. Jackson Brown Jr.
Any good apology has 3 parts: 1) I’m sorry 2) It’s my fault 3) What can I do to make it right? Most people forget the third part. — Unattributed
Remember, we all stumble, every one of us.
That’s why it’s a comfort to go hand in hand. – Emily Kimbrough
How can I tell you
That I love you, I love you
But I can’t think of [the] right words to say
— Cat Stevens
It’s sad, so sad, Why can’t we talk it over?
Oh, it seems to me, That sorry seems to be the hardest word
— Elton John
I’ve been tryin’ to get down, To the heart of the matter
Because the flesh will get weak, And the ashes will scatter
So, I’m thinkin’ about forgiveness, Forgiveness
Even if , even if you don’t love me— Don Henley
You gotta go and get angry at all of my honesty
You know I try but I don’t do too well with apologies
I hope I don’t run out of time, could someone call a referee?
‘Cause I just need one more shot at forgiveness
— Justin Bieber
Questions to consider:
- What is the difference between saying “I’m sorry” and apologizing? What makes an apology meaningful?
- How do you understand ‘making amends’?
the other side of apologizing and making amends, is the process of
forgiveness. Is it helpful to think about forgiveness as a path or a
journey, rather than as a finite, one-time act?
Apology Is More Than Saying I’m Sorry.
Songs about saying I’m Sorry, expressing Regret, seeking Forgiveness, experiencing Grace & Mercy:
Pop, rock, hip hop, country, indie, metal, blues:
Religious/Christian rock, pop, Gospel, ballad, country:
Being Sorry, Making Amends, Apologizing, Seeking Forgiveness
Sacrifice is at the heart of repentance. Without deeds, your apology is worthless. — Bryan Davis
Would ‘sorry’ have made any difference? Does it ever? It’s just a word. One word against a thousand actions. – Sarah Ockler
Right actions in the future are the best apologies for bad actions in the past. – Tyron Edwards
To forgive is to set a prisoner free and discover the prisoner was you. — Lewis Smedes
In some families, please is described as the magic word. In our house, however, it was ‘sorry.’ – Margaret Laurence
Nothing is easier than to condemn the evildoer, nothing is harder than to understand him. — Fyodor Dostoyevsky
Before we can forgive one another, we have to understand one another. — Emma Goldman
The best apology is changed behavior. Apologies are not meant to change the past; they are supposed to change the future. — John Farrar
Forgiveness does not change the past, but it does enlarge the future. – Paul Boese
True remorse is never just a regret over consequence; it is a regret over motive. – Mignon McLaughlin
Accept everything about yourself – I mean everything, You are you and that is the beginning and the end – no apologies, no regrets. – Henry Kissinger
Apologies only account for that which they do not alter. – Benjamin Disraeli
The ability of a person to atone has always been the most remarkable of human features. – Leon Uris
You can make up a quarrel, but it will always show where it was patched. – Edgar Watson Howe
The most important trip you may take in life is meeting people halfway. – Henry Boye
Forgiveness Project: What is Forgiveness?
forgiveness means many different things to different people. It is
deeply personal, often private and far from the soft option many take it
to be … often forgiveness is difficult, costly, painful – but
all, forgiveness must be a choice because to expect someone to forgive
can victimize them all over again. Forgiveness is also a journey and not
a destination: in other words it is rarely a one-off, fixed event or a
single magnanimous gesture in response to an isolated offence. It is
part of a continuum of human engagements in healing broken
can forgive small acts or big acts; acts against an individual , or a
group, or a god. Such acts may or may not be crimes, for example
adultery or betrayal.
is often considered the mental, and/or spiritual process of
relinquishing resentment, indignation or anger against another person
for a perceived offense, or ceasing to demand punishment. It is quite
separate from justice (meted out by the state through the courts or some
other delegated authority). But forgiveness does not preclude justice.
forgiveness can be a useful life skill which can liberate a person who
has been hurt, releasing them from the grip of the perpetrator. It is
connected with acceptance and moving on. Some have said forgiveness is
‘giving up all hope of a better past.’ In this sense forgiveness is also
an act of self-healing, rather than an act of kindness towards someone
who has hurt you.
some contexts, forgiveness may be granted without any expectation of
compensation, and without any response from the perpetrator (for
example, you can forgive a person who shows no remorse or a person who
is dead). In other contexts, it may be necessary for the perpetrator to
offer some form of acknowledgment, an apology and/or reparation in order
for the wronged person to believe they are able to forgive,
forgiveness does not condone or excuse the action. It is a gift from
one individual to another. It is therefore debatable whether
institutions, governments or nameless officials can actually be
forgiven. Some say that with extreme offenses while you may forgive a
person for what he or she has done, the act itself remains unforgivable.
Certainly, if somebody is really apologetic and takes responsibility—“My bad. I really hurt you. No excuses.” Then forgiveness is easier. It’s not just bad because you got hurt, but I did something wrong. When someone says, “I’m sorry because you’re hurt,” well, that can make the person who’s been injured feel at fault because they were hurt. That’s an offensive kind of apology. It’s different when you say: “Boy, I did wrong, independently of whether or not you got hurt. I also see how that wrong has impacted you, and I’m sorry for that.” So there are two steps—“I did wrong, and that wrong hurt you.” Then the next step is, “Since it’s my responsibility, what can I do to make it better for you?” That’s a true apology, and that makes a real difference. — Frederic Luskin
From What’s Really Behind ‘I’m Sorry’ Versus ‘I Apologize’& How To Move One — Good Men Project
When you’re saying “I’m sorry,” a sincere apology usually includes the following:
- a detailed account of the situation
- acknowledgement of the hurt or damage done
- taking responsibility for the situation
- recognition of your role in the event
- a statement of regret
- asking for forgiveness
- a promise that it won’t happen again
- a form of restitution whenever possible
Making Amends – Learning from the Twelve-Step Program
Making Amends in Addiction Recovery … Step Eight and Step Nine … call this approach “making amends” (full article on Betty Ford site)
- Step 8: Made a list of all persons we had harmed, and became willing to make amends to them all.
- Step 9: Made direct amends to such people wherever possible, except when to do so would injure them or others.
Below, experts at Hazelden Betty Ford’s Connection™
recovery coaching program answer frequently asked questions about this
reconciliation process and why it’s so vital to addiction recovery and
What is a Direct Amend?
In Twelve Step recovery from alcohol or other drug addiction, a direct
amend refers to the act of personally addressing issues with people who
have been harmed by our behavior or our treatment of them. The practice
involves going back to those individuals to acknowledge the harm or hurt
we have caused them and demonstrate our changed ways in order to
provide them with the opportunity to heal. Whenever possible, a direct
amend is made face-to-face rather than over the phone or by asking
someone else to apologize on your behalf.
What’s the Difference Between Making Amends and Offering an Apology?
Think of amends as actions taken that demonstrate your new way of life in recovery, whereas apologies are basically words.
In active addiction, our actions and intentions aren’t aligned. For
example, we might intend to go to a friend’s birthday party but, in
actuality, we fail to show up for the event. While we might apologize
later for missing the party, our apology consists of words rather than
actions or changed behavior.
In recovery, our actions and intentions are aligned. An example would be
telling someone how sorry you are that you stole from them and actually
giving back what you took.
Are There Times When Direct Amends Are Not Advisable?
Yes. Step Nine states that we make amends “except when to do so would
injure them or others.” We don’t want our actions to cause further
damage, harm or stress. Also, we might owe amends to people we can’t
reach. In those cases, we can make amends in a broader sense by taking
actions such as donating money, volunteering our time or providing care.
It’s also important to take great care when making amends to someone who
is in active addiction because our primary responsibility is to
safeguard our own health and recovery from substance abuse.
Should I Try to Make Amends with Someone Who Doesn’t Want to Hear From Me?
No matter how much you feel the need to make things right, forcing
another to meet with your or hear from you is not part of the Steps.
When those we’ve hurt are not able or willing to accept our amends, we
can still move in a positive general direction by taking intentional
steps to be of service to others.
How Will Making Amends Help my Recovery?
Taking these actions helps us to separate ourselves from the disease of
addiction. We come to understand that we are good people with a bad
disease. Step 8 and Step 9 help us to move out of the shame we have
lived in, shame that feeds the cycle of substance use and addiction. We
strengthen and reinforce healthy recovery whenever we do our part to
repair relationships or reach out to others with support and
What If my Attempt to Make Things Right Goes Wrong and Things Get Worse?
It’s important to have a plan in place before you reach out. We can’t
know for certain how another person will respond—or even how the
interaction might affect us emotionally. So be sure to talk with your
sponsor and/or support group about your plan in the event you would need
support. Remember, this is a Twelve Step process that can provide a
platform for healing, but the person you are reaching out to may not be
at the same place in healing as you are. We are only in control of our
part—making and living the amends. We cannot control how others respond,
whether they will forgive, or whether they will hold onto negative
feelings or resentments.
Should I Work on Step Eight Alone?
Generally speaking, people work through the Steps of Alcohol Anonymous
with an addiction treatment counselor and/or sponsor. You can also turn
to AA’s Big Book and Twelve Steps and Twelve Traditions (the 12×12) for
guidance specific to Step 8.
When first writing your list, don’t worry about including everyone you
have wronged. Start by listing the people closest to you. Over time, as
you strengthen and deepen your recovery from alcohol or drug addiction,
you will undoubtedly revisit Steps 8 and 9 many times. Eventually, you
will find you are making amends day by day through the positive actions
you routinely take in living by Twelve Step principles.
What is the Best Way to Make Amends?
There really isn’t a “best way” for everyone. You need to find the
approach that works best for you. Talk with your sponsor or others in
your recovery community about what has worked for them. If your actions
match your intentions and you reach out in person, you are doing the
next right thing to right past wrongs. It’s simple, but not easy. And
remember, if you are feeling ashamed about mistakes made and damage done
during your using days, you are not your disease.
How Soon Do I Start to Make Amends Once I am Sober?
There isn’t a set timeline for working Step 8 and Step 9, so you might
want to ask your sponsor and recovery support network for their insights
about whether you’re ready. In Twelve Step recovery, your pace is your
own to determine. No doubt, you will experience challenges and setbacks
along the way. But by prioritizing your recovery on a daily basis and
doing whatever that next right thing might be for you, you will keep
moving forward in living a life of good purpose.